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Commonwealth Consumer Affairs Advisory Council Issue Papers
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The Commonwealth Consumer Affairs Advisory Council (CCAAC) was established in 1999 to provide the Minister of the day with independent advice on consumer issues. CCAAC has been retained in a similar role by all subsequent Ministers, including the current Assistant Treasurer, the Hon David Bradbury MP

CCAAC is currently made up of nine members including myself as chair, Ms Carolyn Bond, Professor Stephen Corones, Ms Lynda Edwards, Ms Deborah Healey, Mr Gordon Renouf, Dr Rhonda Smith, Mr Ray Steinwall, and Mr Peter Kell. Each member brings their own unique experience and expertise on consumer issues.

CCAAC considers references provided by the Commonwealth Minister responsible for consumer affairs and meets regularly to provide advice to the Assistant Treasurer and Commonwealth policy officials. An important part of CCAAC’s advisory role is to consult with stakeholders to inform and improve the quality of our advice.

This website provides CCAAC with new opportunities to engage with consumers on issues that are important to them including as a forum for stakeholder consultation.

CCAAC is supported by the Australian Treasury which provides secretariat support to CCAAC as part of its policy responsibilities for Australia’s consumer protection framework.

Introduction Technology is evolving at a rapid pace opening new markets and creating new opportunities for consumers and business.  Consequently, online markets associated with mobile and handheld devices are also expanding.  These markets allow consumers to purchase digital apps such as music, movies, magazines, software programs and games.  There are various options for downloading and using these apps and they can be downloaded free or purchased.  Once the app is downloaded, an ‘in-app [...]